We somtimes post great tools, anti-virus software here to help you with some of the troubles you may have. We strive to provide more than just support with links to software, but to help you, to help yourself. If this fails, we are always willing to provide services to help you make your system run the way it should. Always remember to keep your anti-virus up to date. Update your windows patches to keep your system running the way it should. If your not sure, give us a call. We would be more than happy to help you.